1. Introduction
At Sentidovivo, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your personal information in accordance with the Personal Data Protection Law 25.326 of the Argentine Republic and its complementary regulations.
2. Data Controller
Sentidovivo is the controller of your personal data.
Address: Donado 242, B8000 Bahía Blanca, Buenos Aires Province, Argentina
CUIT: 20-12345678-9
Contact: +54 800 222 7024
3. Personal Data We Collect
We collect the following types of personal data when you interact with our website:
- Identification data: full name, email address, phone number
- Navigation data: IP address, browser type, pages visited, time spent on site
- Communication data: messages sent through contact forms
- Cookie data: information collected through cookies and similar technologies (see our Cookie Policy)
4. Purpose of Data Processing
We use your personal data for the following purposes:
- Respond to your inquiries and information requests
- Provide educational content on personal finance
- Improve our services and user experience
- Send communications related to our educational resources (only with your consent)
- Comply with legal and regulatory obligations
- Perform statistical analysis to improve our content
5. Legal Basis for Processing
The processing of your personal data is based on:
- Consent: when you explicitly accept our policy when submitting forms
- Service execution: when necessary to provide you with requested information
- Legitimate interest: to improve our services and analyze site usage
- Legal compliance: when required by Argentine legislation
6. Sharing Data with Third Parties
We do not sell, rent or share your personal data with third parties for commercial purposes. We may share data only in the following cases:
- With service providers who help us operate the website (hosting, analytics)
- When required by law or competent authorities
- To protect our legal rights or user safety
All third parties with access to your data are obligated to maintain confidentiality and comply with applicable legislation.
7. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction or alteration. These measures include:
- Encryption of sensitive data using SSL/TLS protocols
- Restricted access to personal data only for authorized personnel
- Regular security monitoring and system updates
- Periodic backups
8. Data Retention Period
We retain your personal data only for as long as necessary to fulfill the described purposes, unless the law requires or permits a longer retention period. Specific timeframes are:
- Contact form data: up to 2 years after last interaction
- Navigation data and cookies: as specified in our Cookie Policy
- Records required by law: as established by Argentine legislation
9. Your Rights as Data Subject
In accordance with Law 25.326, you have the following rights regarding your personal data:
- Right of access: request information about the data we have about you
- Right of rectification: correct inaccurate or incomplete data
- Right of deletion: request deletion of your data when no longer necessary
- Right to object: object to the processing of your data for certain purposes
- Right to withdraw consent: withdraw your consent at any time
To exercise these rights, you can contact us at +54 800 222 7024 or visit us at Donado 242, Bahía Blanca. We will respond to your request within the 10 business days established by law.
10. International Data Transfer
In case it is necessary to transfer your personal data outside Argentina, we will ensure that the destination country offers an adequate level of data protection or we will implement appropriate safeguards in accordance with Argentine legislation.
11. Minors
Our website is not directed to persons under 18 years of age. We do not intentionally collect personal data from minors. If we discover that we have collected data from a minor without appropriate parental consent, we will delete that information immediately.
12. Cookies and Similar Technologies
We use cookies and similar technologies to improve your experience on our website. For detailed information about the cookies we use and how to manage them, see our Cookie Policy.
13. Modifications to this Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable legislation. The date of the last update is indicated at the beginning of this document. We recommend reviewing this policy regularly.
14. Supervisory Authority
If you believe that the processing of your personal data does not comply with current regulations, you have the right to file a complaint with the Agency for Access to Public Information (AAIP), the supervisory authority for personal data protection in Argentina.
Agency for Access to Public Information: www.argentina.gob.ar/aaip
15. Contact
If you have questions, comments or concerns about this Privacy Policy or about the processing of your personal data, you can contact us:
Address: Donado 242, B8000 Bahía Blanca, Buenos Aires Province, Argentina
Phone: +54 800 222 7024
CUIT: 20-12345678-9
16. Compliance with Law 25.326
This Privacy Policy and all our data processing practices comply with the Personal Data Protection Law 25.326 of Argentina, its Regulatory Decree 1558/2001, and the provisions of the Agency for Access to Public Information.